Returns & Exchanges
Your satisfaction is our priority. Easy returns and exchanges for peace of mind.
30-Day Return Window
Returns accepted within 30 days of delivery
Original Condition
Items must be unused and in original packaging
Return Authorization
Contact us first to receive return instructions
Refund Processing
5-7 business days after we receive your return
Size Exchanges
Free exchanges for different sizes
Color Exchanges
Subject to availability
Defective Items
Immediate replacement or full refund
Exchange Shipping
We cover shipping for our errors
Custom & Personalized Items
- • Custom embroidered items
- • Personalized engravings
- • Made-to-order pieces
- • Items with custom text/names
Hygiene & Safety Items
- • Intimate apparel
- • Bath and body products (opened)
- • Food items
- • Items damaged by customer
Contact Customer Service
Email us at customerservice@auntieslovingcreations.com or call 443-616-6518 with your order number and reason for return.
Receive Return Authorization
We'll provide you with a return authorization number and shipping instructions.
Package & Ship
Securely package the item with the return authorization number and ship to our returns center.
Receive Refund
Once we receive and inspect your return, we'll process your refund within 5-7 business days.
Email Support
customerservice@auntieslovingcreations.com
Phone Support
443-616-6518
Support Hours
Monday - Friday: 9:00 AM - 5:00 PM EST
Weekend: Email support available 24/7
We're here to help make your return process as smooth as possible!