Privacy Policy
Your privacy is important to us. Learn how we protect and use your information.
Last updated: January 2024
Personal Information
When you make a purchase, create an account, or contact us, we may collect: name, email address, phone number, billing and shipping addresses, and payment information.
Automatically Collected Information
We automatically collect certain information when you visit our website, including: IP address, browser type, device information, pages visited, and time spent on our site.
Cookies and Tracking
We use cookies and similar technologies to improve your experience, analyze site usage, and provide personalized content. You can control cookie settings in your browser.
Order Processing
To process and fulfill your orders, communicate about your purchases, and provide customer support.
Account Management
To create and manage your account, save your preferences, and provide a personalized shopping experience.
Marketing Communications
To send you newsletters, promotional offers, and updates about our products (only with your consent, and you can opt out anytime).
Website Improvement
To analyze website usage, improve our services, and enhance user experience.
Third-Party Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who help us operate our business (payment processors, shipping companies, email services).
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment information is encrypted using SSL technology.
Legal Requirements
We may disclose your information if required by law, court order, or to protect our rights, property, or safety.
Access and Update
You can access and update your personal information through your account or by contacting us directly.
Marketing Opt-Out
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or contacting us.
Data Deletion
You can request deletion of your personal information, subject to legal and business requirements.
Cookie Control
You can control cookies through your browser settings, though this may affect website functionality.
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Privacy Questions
customerservice@auntieslovingcreations.com
Phone Support
443-616-6518
Business Hours
Monday - Friday: 9:00 AM - 5:00 PM EST
Weekend: Email support available 24/7
We typically respond to privacy inquiries within 48 hours.